Terms & Conditions

CONDITIONS OF HIRE

The hirer accepts full responsibility for all claims regarding damage to person or property while delivering, collecting, or on-site.

Skips dropped on public highways are at the hirer’s own risk.

No container must be overloaded or loaded dangerously beyond skip size; charges will apply for fire and vandal damage.

Wasted journeys are chargeable. Rental charges apply after 14 days for non-account customers and 90 days for account customers.

Any plasterboard must be bagged separately from other waste streams as advised by the Environment Agency.

CHARGABLE ITEMS

Fridges/freezers, tyres, carpet, upholstery, plasterboard, and anything deemed hazardous will incur additional charges. Enclosed skips are required for disposing of asbestos.

PROHIBITED ITEMS

Asbestos (separate skip required), batteries, oil, paint, and fluorescent tubes are strictly prohibited.

GENERAL TERMS & CONDITIONS

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms & conditions, including those additional terms & conditions and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of the site, including without limitations, browsers, vendors, customers, merchants, and contributors of content.

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms & conditions of this agreement, then you may not use any services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new features or tools which are added to the current store shall also be subject to the terms of service. You can review the most current version of the terms of service any time on this page.

We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this.

We are not responsible for any damage to the customer’s property.

REFUND POLICY

Our policy lasts for 14 days on hired goods. We can offer a refund or exchange if all goods are unused and in the same condition as received.

PRIVACY STATEMENT

When you order a product or make an online purchase, all customer data is protected. Card payments are entered on a secure page and transferred using SSL or another technology. We accept 3D secure transactions. Merchant D P Skip Hire Ltd is responsible for website transactions, with a minimum age requirement of 18. Payments are processed in accordance with local law. We are PCI compliant. We will only use your data for order processing, but reserve the right to send marketing emails in the future. We will retain your data only as long as necessary and will not sell or pass it on to any third parties. Read our full Privacy Policy

TERMS OF SERVICE

This website is operated by The DP Group. Throughout this website, “we” or “us” refers to The DP Group.

MARKETING

By accepting our terms & conditions, we can send you occasional offers/promotions. If you do not wish to receive these, you need to opt-out.

DELIVERY

Delivery charges may apply to some areas outside our normal delivery areas or under certain values. We aim to deliver on the day required, subject to availability and stock. We will contact the customer if unavailable for the next convenient delivery. Standard delivery times are between 24 and 48 hours from the date of order.

CANCELLATION POLICY

You have a 14-day cooling-off period from making an order. However, if your order has already been dispatched, you will be charged for that order or any void journeys incurred. Faulty or damaged goods will either be replaced or refunded, subject to providing us with 14 days’ notice in writing.

PAYMENT

Payment by credit/debit card is made to the merchant:

DP. Skip Hire Ltd Ebenezer House Newcastle-Under-Lyme ST5 2BE United Kingdom